Note for review: the clauses in Section A below are the existing terms as previously published and are reproduced here unchanged. Section B sets out factual operational information about how we trade. These terms have not been drafted or checked by a solicitor and should be reviewed by the business, and ideally by a legal adviser, to confirm they are complete and accurate for a licensed alcohol retailer trading in England and Wales.
TERMS AND CONDITIONS:
Introduction: These terms and conditions govern your use of Drinks House 247's online platform and the purchase of any products from Drinks House 247 ltd. By using this platform, you agree to be bound by these terms and conditions.
Order Processing: Drinks House 247 reserves the right to refuse any order placed through the platform. All orders are subject to availability and confirmation of the order price.
Payment: All payments must be made in [GBP]. Drinks House 247 accepts [Visa, MasterCard, and PayPal].
Shipping: Drinks House 247 offers [same day delivery for London and next day delivery in the UK]. Shipping fees may apply and will be calculated during the checkout process.
Returns and Refunds: Our Return Policy and Refund Policy is outlined in the Return Policy section above.
Intellectual Property: All content on Drinks House 247's online platform, including images, text, graphics, logos, and software, is the property of Drinks House 247 ltd and is protected by intellectual property laws.
Governing Law: These terms and conditions are governed by and construed in accordance with the laws of [England and Wales].
The information below describes our current operating practice. It is provided for clarity and does not replace or limit the terms in Section A.
Drinks House 247 is a licensed alcohol retailer and delivery service. Our trading address is:
Drinks House 247
Unit 95a, 99-109 Lavender Hill
London
SW11 5QL
United Kingdom
We are open 24 hours a day, 7 days a week, 365 days a year, including bank holidays. Orders can be placed on our website at any time, and our telephone line is answered around the clock.
Delivery times are indicative and may be affected by traffic, weather, stock availability and the accuracy of the address supplied. If you are unsure whether your postcode falls within our rapid London delivery area, please contact us before ordering and we will confirm.
You must be 18 or over to buy alcohol from Drinks House 247. We operate a Challenge 21 policy: if the person receiving a delivery appears to be under 21, our driver will ask for photo identification before handing over the order.
We accept a valid passport, a photocard driving licence, or a PASS-accredited proof of age card bearing the PASS hologram. The document must be original, in date and clearly show your photograph and date of birth.
If acceptable identification cannot be produced, the delivery will be refused and the goods returned to us. It is also a criminal offence to buy alcohol on behalf of a person under 18 (proxy purchase), and our drivers will refuse a delivery where they believe this is happening. Our drivers may additionally refuse to hand over alcohol to a person who appears intoxicated. Full details are set out on our Challenge 21 page.
All prices are shown and charged in pounds sterling (GBP). We accept:
Our returns and refunds arrangements are as set out in our published Return Policy and Refund Policy. Nothing on this page varies those policies or affects your statutory rights.
If you have a question about an order, a delivery, or these terms, please contact us and we will respond as quickly as we can.
Please drink responsibly.